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How to Manage Conflict is a practical
guide to successfully handling a wide variety of conflict situations. The author
builds, chapter-by-chapter, a model for conflict management and related skill
development, based on five core strategies: understanding the critical ingredients
for collaborative thinking, aligning responsibilities to the needs of others, best
day-to-day practices necessary for supporting your people, developing conflict
resolution and negotiation skills necessary to resolving various challenges, and
developing personal tools and systems for dealing with tensions and pressures.
Practical suggestions are provided for immediately applying these strategies in an
effective manner.
Overall rating:
Topic: Conflict Management
About the Reviewer: Yvonne T. Ryan,
The Techie Leadership Coach, provides practical coaching and education to technical
professionals seeking to improve their leadership skills and/or advance their career.
Her particular focus is on middle management and team leadership. For more
information, go to:
Yvonne T. Ryan».
© 2009 Yvonne T. Ryan and Leader's Edge CA. All Rights Reserved.
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